Nigeria’s property management industry has a paperwork problem.
Walk into most real estate offices in Lagos, Abuja, or Port Harcourt and you will find some version of the same scene: a desk stacked with tenant files, a phone buzzing with WhatsApp complaints, a spreadsheet that nobody has updated in three weeks, and a landlord calling about rent that was paid but somehow not recorded.
This is not a small-firm problem. Some of the busiest property management companies in the country are running multimillion-naira portfolios on manual systems that were not designed for the complexity they now carry.
The question worth asking is: what does a Nigerian property manager actually need from a digital platform, and does anything on the market today genuinely deliver it?
This piece takes a close look at Our Property NG, one of the platforms that has gained significant traction in the Nigerian PropTech space to understand what it does, who it is actually useful for, and where it fits in the broader landscape of how property gets managed in Nigeria.
What Is OurProperty NG?
OurProperty NG is a cloud-based property management software platform designed and built for the Nigerian real estate market. It was launched as a product of Taiwo Salam & Co. Properties Ltd, a Nigerian real estate firm, which gives it an operational background that most generic software products lack.
The platform is not a property listings site. You cannot use it to search for apartments or browse land for sale. Its function is entirely operational, it is software for the people and companies responsible for managing properties after they have been acquired, rented, or developed.
As of early 2026, the platform reports over 5,700 subscribed real estate companies, more than 1.65 million properties under management, and upwards of 4 million daily active users across its web and mobile applications. The app holds a 4.7 rating on the iOS App Store and 5.0 on Google Play.
It carries recognistion from NIESV (Nigerian Institution of Estate Surveyors and Valuers), AEAN (Association of Estate Agents of Nigeria), REDAN (Real Estate Developers Association of Nigeria), the National Association of Realtors, SMEDAN, and the National Data Protection Commission; the last of which is relevant to anyone handling tenant data and financial records under Nigerian law.
What the Platform Actually Does
OurProperty NG is structured around three modules, each targeting a different segment of the real estate market. Understanding which module applies to your situation is the most useful starting point when evaluating the platform.
- The Property Manager Module
This is the core of the platform and the one most relevant to real estate companies, professional agents, and landlords managing tenant relationships.
The most fundamental thing it does is replace the paper-based tenant file. Every tenant has a digital profile containing their contact information, unit allocation, lease terms, payment history, and documentation. This sounds basic, but in practice, having a searchable, cloud-accessible record of every tenant interaction payment, complaint, maintenance request, communication; changes how disputes get resolved and how quickly information is retrieved.
Rent collection and tracking is handled within the platform. Tenants pay via the app, a receipt is generated automatically, and the manager’s dashboard updates in real time. Automated reminders go out before rent due dates, which reduces the awkward back-and-forth of chasing payments manually. Managers can see outstanding balances across their entire portfolio without needing to check individual files or call anyone.
Maintenance and service requests are logged and tracked through a ticketing system. A tenant submits a request, the manager assigns it to a technician or contractor, and the status updates as the work progresses. There is a full record of every request, its timeline, and its resolution which matters when disputes arise over whether something was reported or addressed.
For companies with multiple branches, the platform supports staff and branch management from a single account. Roles can be assigned, task completion monitored, and activity tracked across locations without needing separate systems for each office.
The communication layer which integrates WhatsApp, SMS, email, and in-app messaging reflects a practical understanding of how business communication actually works in Nigeria, where WhatsApp is not optional but standard.
- The Property Developer Module
This module is aimed at companies in the business of developing and selling properties managing off-plan sales, construction timelines, buyer payment plans, and unit allocation.
The core problem it solves is that most Nigerian property developers are managing complex, multi-stakeholder processes through spreadsheets and phone calls. A development project with fifty units sold across varying installment plans, different completion stages, and buyers at different points in their payment schedule is genuinely difficult to manage without a structured system.
The module handles project tracking, buyer records, installment plan management with automated payment reminders, unit allocation, and sales performance reporting. It is worth noting that this module was on a waitlist as of the time of writing, suggesting demand is running ahead of current capacity.
- The Hospitality Management Module
The short-let and serviced apartment market in Nigeria has grown considerably, particularly in Lagos and Abuja, but the operational tools most short-let operators use have not kept pace. Many are running what are functionally small hospitality businesses using informal methods better suited to long-term rentals.
This module covers booking and reservation management, pre-arrival check-in, room and unit allocation, housekeeping coordination, guest communication, and payment tracking. For operators managing multiple units across different buildings, it offers a consolidated view of bookings, occupancy, and revenue that would otherwise require significant manual effort to maintain.
Who the Platform Is Genuinely Useful For
Not everyone needs the same thing from a property management platform, and it is worth being specific about where OurProperty NG adds the most practical value.
Property management companies dealing with a growing tenant base will find the most immediate return. The time saved on rent collection follow-ups, maintenance coordination, and document management compounds quickly as the number of managed units increases. The multi-branch capability makes it particularly relevant for firms with offices in more than one location.
Individual landlords with several properties will benefit from having a single view of payments, maintenance, and tenancy status across their portfolio, especially if different properties are managed by different agents. The free plan covers most of what an individual landlord practically needs.
Gated estate administrators have some of the most specific needs in the Nigerian property market, and the platform addresses many of them directly. Visitor pre-registration and digital gate verification, vehicle registration and digital passes, service charge collection, resident communication, and facility maintenance tracking are problems that most general-purpose property management software was not designed to handle. Whether an estate is currently using a paper logbook at the gate or a basic WhatsApp group for announcements, the operational difference is substantial.
Tenants and residents benefit indirectly. The ability to pay rent through the app and receive an instant digital receipt, submit maintenance requests with a trackable record, and access lease documents from a phone addresses some of the most persistent frustrations in the Nigerian rental experience. These may seem like small conveniences but they shift the power dynamic of the landlord-tenant relationship toward something more formal and accountable.
Short-let operators running multiple units without a structured booking and operations system will find the hospitality module useful, though the decision depends on the current state of their operation and whether the overhead of a new platform is justified by the scale they are working at.
What It Does Not Do
Being clear about the limitations of any platform is just as useful as understanding its capabilities.
OurProperty NG is not a property listings platform. If your goal is to advertise properties for rent or sale to potential tenants and buyers, this is not the right tool. That is a separate category of product entirely.
While it tracks rent income, service charges, and maintenance expenses with reasonable granularity, it does not replace dedicated accounting software for companies that need full financial reporting, tax computation, or integration with formal bookkeeping systems.
For very small-scale landlords, someone who owns a single property and has one or two tenants; the overhead of setting up and learning a new platform may outweigh the benefit relative to simpler tools. The free plan removes the cost barrier, but there is still a learning curve and an onboarding process that may not be worth it for the simplest use cases.
The Pricing Structure
OurProperty NG operates on a freemium model. The free plan is a genuine permanent free tier, not a trial with an expiry date, and it gives individual users access to core features without any cost.
For business users, the paid tiers are:
The Basic Plan runs ₦15,000 per month (₦165,000 annually) and is designed for smaller property management firms with a limited number of branches and properties.
The Professional Plan is priced on consultation and targets enterprise-level firms needing unlimited properties, branches, staff, API integrations, and white-label branding under their own company name and domain.
Annual billing attracts a discount on paid plans. The pricing structure is relatively transparent; there is no evidence of hidden fees or feature-gating designed to force upgrades at arbitrary points.
Two Features Worth Noting Specifically
White-label capability – On higher-tier plans, real estate companies can brand the entire platform as their own. Dashboards, mobile apps, and client-facing communications carry the company’s identity rather than OurProperty NG’s branding. For firms that want to present a professional, proprietary technology experience to clients without the cost of building custom software, this is a meaningful option.
Free branded website – Every company account comes with a free real estate website on a custom domain. For smaller agencies without an existing web presence or the budget for web development, this is a practical inclusion that goes beyond what most property management platforms offer.
OurProperty NG is a Nigerian-built, cloud-based property management platform serving a wide range of stakeholders in the real estate market from individual landlords to enterprise property management companies, gated estates, developers, and short-let operators.
Its core strengths are tenant and lease management, automated rent collection, maintenance tracking, multi-branch staff management, and estate operations including visitor and vehicle management. It is free to start, with paid business plans.
It is most valuable to property management companies handling more than a handful of units, gated estate administrators replacing manual processes, and landlords who want consolidated visibility across a multi-property portfolio. It is less suited to very small-scale operators, those needing full accounting integration, or anyone looking for a property listings platform.
