Co-host and virtual assistant services

A Virtual Co-host is someone who remotely manages Service apartment or short-term rental (STR) properties, handling tasks that a traditional in-person co-host would do but without being physically present. This is an ideal service for property owners who want to run an service apartment or other STR business without actively managing day-to-day operations.

Responsibilities of a Virtual Co-host

1. Guest Communication Handling inquiries, bookings, check-ins, and answering guest questions before, during, and after their stay.

2. Pricing & Calendar Management – Adjusting prices based on demand, market trends, and ensuring the calendar is properly managed.

3. Listing Optimization Writing compelling descriptions, selecting high-quality images, and improving the apartment/STR listing to attract more bookings.

4. Review Management Encouraging positive reviews and professionally handling guest feedback.

5. Coordinating Cleaners & Maintenance Scheduling and managing cleaning services and maintenance teams.

6. Guest Screening Verifying guests to prevent potential issues or damages.

8. Marketing & Promotion Using social media and direct booking strategies to attract more guests beyond the property app.


Why Property Owners Hire Virtual Co-hosts?

Saves time and effort while maximizing revenue.

Reduces the stress of managing an STR business.

Offers professional expertise to optimize listings.

Provides a cost-effective alternative to hiring a full-time property manager.

Listing optimization to attract guest and generate revenue.

Guest communication

Conflict resolution
Check in and check out.
Calendar management.)